Which enquiries did nobody answer?

Upload a WhatsApp chat export. In a few seconds you see which customers were never answered, which waited more than an hour, and the days and hours it happens. Free, no account, and your file is not kept.

Up to 20 files, 20 MB in all. Choose several to audit several customers at once.

How to export a chat

iPhone: open the chat, tap the contact's name, then Export Chat, then Without Media.

Android: open the chat, tap the three dots, then More, then Export chat, then Without media.

One file per chat. A .zip is fine too.

What happens to your file

It is read on our server in memory, only to produce this report, and deleted as soon as the report is ready. We keep a count of how many audits ran each day and nothing else. No message text is sent to an AI model or to any other company. The full policy.